Joining the live auction
Make sure you are logged into your account. Once logged in, navigate to the auction you are wanting to participate in.
Note: Quick way to navigate to this auction would be to select My Bidspotter in the upper right of the site and then My Auction Sign Ups in the upper right of the My Bidspotter page.
As long as the auction has the auction has been pushed to the live platform (typically 1 hour before the auction start time) and you have been approved by the auctioneer, you will see a Bid live now button. Select Bid live now and a separate window will open.
Bidding applet basics
After the Live applet has been opened, you will be prompted to login to the applet before you can start bidding.
On the left side of the applet it will show you the current lot that is up for offer. Here you will be able to see the lot number, description/title, and images.
Below the image there will be a current price displayed. This will be the highest bid that is currently placed on the lot.
The asking price will display the next available bid. If you place a bid on the offered lot, it will be placed for the amount that is displayed to the right of ASKING.
Placing a bid
Within the live bidding software, you will be able to place a bid by selecting the blue Bid Now button.
After a bid is placed, the button will change to be green and display You are in the lead.
When bidding on a lot has ended the bidding button will be grayed out and say Bid.
Navigating the auction
On the right of the applet you will be able to see more information including the lots of the auction, won lots, lots you've placed an autobid on, auctioneers contact information, audio status, video status and the auctioneer logo.
Clicking the auctioneer logo will allow you to access the auctioneer's contact information.
Above the auctioneer logo you will see is the media status bar. This will inform you of when media is connecting (1 Below), if the auctioneer is not broadcasting media (2 Below), or if they're broadcasting audio only media (3 Below).
Below the auctioneer logo you will see the dark gray media bar. This will allow you to control the status of your audio or video connection.
If the speaker icon with an X is available, that indicates the auction has audio available but it is currently muted in the applet. To turn the audio on, simply click the speaker icon so sound waves appear rather than an X.
If the camera icon is available, that indicates that the auction has a video available for the auction, and should start automatically.
Located under the auctioneer logo and status bar you will see three tabs that can assist in navigation of the auction applet. The Lots tab will show you all of the lots available in the auction.
The Won tab will show you all of the lots that you had the winning bid on.
Note: All winning bids are subject to the auctioneers approval.
The Autobids tab will show you all of the lots that you have placed an autobid on. Here you can adjust your autobids for a different amount, or remove the autobid all together.
When an auctioneer offers lots up as a group, the Group tab will become available. This will detail all lots being included in the group as well as the rules of the group.
There are a few different group rules you may encounter.
The auction has ended, now what?
Once the auction finishes and is reconciled, you will receive a "Winners Notification" and/or an invoice by email which should contain information on all of the lots you've won. It should also include all of the information you may need in regards to arranging payment, lot removal, and perhaps even shipping. Depending on the event, this may come from within moments after the conclusion or may not be sent until the next business day.