Auctioneers reserve the right to block a bidder from bidding with them through our system.
If you're blocked by an auctioneer, you won't be able to bid with them but you can still bid with other auctioneers on our website. The most common reason for a block is failure to pay for won items, however, the reason an auctioneer may choose to block a bidder from their auctions can vary.
We have made it so the auctioneer must choose from a list of pre-written reasons and they are separated into two tiers - a public or a private block.
- A public block can be seen by other auctioneers and usually relate to non payment.
- A private block cannot be seen by other auctioneers and usually relates to collection or private disputes.
If you think you are blocked and wish to discuss it further the best thing to do is to contact the auctioneer who has placed the block. You can find their details under the 'Auctioneers' tab on our website.
If you are blocked by "Bidspotter North America" this is considered a 'Flag' to mark a bidder for not making payment on a won item. If you would like to dispute the block, please email support@bidspotter.com. Additionally, if you have paid for the items and believe to have been blocked incorrectly, please email support@bidspotter.com with an explanation of the situation as well as proof of payment. After 6 months of good standing on your account, you can request that the flag be reviewed for possible removal by emailing support@bidspotter.com.
Comments
0 comments
Please sign in to leave a comment.